Frequently Asked Questions

Shree Sanskriti Fashion is a trusted Indian saree brand offering premium quality sarees rooted in traditional craftsmanship and contemporary elegance. From everyday cotton sarees to luxurious silk and festive weaves, we bring the richness of Indian textile heritage to every woman — at honest prices.

Yes! We offer free shipping on all orders delivered within India. No hidden charges — what you see is what you pay.

Yes, proudly so! All our sarees are made in India. We work with skilled weavers and craftsmen across India to celebrate and preserve our rich textile traditions while supporting local artisans and the Indian economy.

Currently, we operate exclusively online. This allows us to offer a wider range of sarees at better prices with the convenience of doorstep delivery. You can browse and shop our entire collection from the comfort of your home.

We source fabrics directly from weavers and manufacturers, cutting out the middlemen. Combined with our in-house quality checks and an online-only model, we are able to pass on significant savings to our customers without compromising on quality.

All orders are processed and ready to ship within 24–48 hours of order placement. Delivery is typically completed within 5–7 working days from the date of dispatch, depending on your location.

You will receive an order confirmation message via SMS and email to your registered mobile number and email address shortly after placing the order. Once dispatched, a tracking link will be shared on WhatsApp and email so you can monitor your delivery.

Yes, you can update the shipping address before the order is dispatched. Log into your account to modify the address, or contact our customer care team at +91 7874340261 as soon as possible — orders are dispatched within 48 hours, so act quickly!

Your Order ID is a unique reference number automatically generated when you place an order. It appears in your order confirmation email and SMS. Use this ID to track your order or when reaching out to our customer support.

To cancel your order, please contact our customer care team at +91 78743 40261 as soon as possible. Please note that orders cannot be cancelled once they have been dispatched, which typically happens within 48–72 hours of placement.

No, you can place an order as a guest. However, creating an account allows you to easily track orders, save your addresses, and stay updated on exclusive offers, new arrivals, and ongoing sales.

We accept all major payment methods — credit/debit cards, UPI (Google Pay, PhonePe, Paytm), net banking, digital wallets, and EMI options. Prepaid orders may be eligible for special discounts. All transactions are fully secured.

Yes, Cash on Delivery is available across India for orders up to ₹3,000. For orders above this amount, please use prepaid payment methods. COD orders may take slightly longer to process.

Yes! All prices displayed on our website are fully inclusive of applicable taxes. The price you see is the final price — no extra fees or surprise charges at checkout.

We offer a hassle-free 3-day return policy — no questions asked. If you are not fully satisfied with your purchase, simply contact us within 3 days of delivery. Returns are only accepted for products in their original, unwashed, and unused condition with all tags intact.

To initiate a return, WhatsApp our customer care team at +91 78743 40261 with your Order ID and the reason for return. Our team will guide you through the pickup process. Refunds are processed within 5–7 business days after we receive and inspect the returned item.

No. We do not charge any convenience fees for returning a product or processing a refund. Customer satisfaction is our top priority, and we want your return experience to be as smooth as your shopping experience.

We apologise for any inconvenience. Please contact us within 48 hours of receiving the product, sharing photos of the issue and your Order ID. We will arrange an immediate replacement or full refund at no additional cost.

We offer a wide range of sarees including Banarasi, Kanjivaram, Paithani, Bandhani, Chanderi, Cotton, Georgette, Chiffon, Crepe, Linen, and Embroidered sarees. Whether it's daily wear, office wear, festive, or bridal — we have a saree for every occasion and mood.

Yes! Our pre-draped, ready-to-wear sarees are perfect for those who want the elegance of a saree without the hassle of draping. Simply slip it on and you are event-ready in under a minute.

We use real product photographs and videos to showcase every saree. However, slight variations in color are possible due to differences in screen calibration, lighting, and digital display settings. We recommend checking the product video for a more accurate representation of the color.

Care instructions vary by fabric — silk sarees require dry cleaning or gentle hand washing in cold water, while cotton sarees can be machine washed on a gentle cycle. Please follow the care label attached to each saree. Avoid wringing and dry in shade to preserve colors and fabric quality.

Absolutely! We curate seasonal collections round the year — lightweight cotton and georgette sarees for summer, rich silks and heavier weaves for festive and wedding season, and special collections for occasions like Navratri, Diwali, Dussehra, and wedding season. Follow us on Instagram to stay updated.